In addition, the explosion of technological developments and artificial intelligence technologies is changing the processes, products, and marketing strategies of the financial industry. As one of the world's largest banks, U.K.-based HSBC is not immune to challenges, some of which could weaken other brands. One of the crises was that it was listed as one of many financial institutions under scrutiny during the FinCEN investigation. The agency also closed UK branches and cut thousands of jobs, sold operations in several countries including Russia and Argentina, and exited the Canadian and US retail markets.
HSBC said this was to "focus on the banking and afghanistan number dataset wealth management needs of wealthy and high-net-worth clients around the world". It has also set its sights onand Hong Kong. Of course, you can't stay in the currency industry for 150 years if you can't pivot and grow. How does HSBC overcome challenges and become a strong brand in a highly competitive market? What can we learn from its focus on data-driven marketing, technology choices, and customer experience? This content is for Professional Members only.
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