So that they can focus on selling. Lack of integration with other systems: If the sales CRM software does not have a system that is broad and deep enough with the support systems that sales often use (such as email, calendar, project management, Zalo, SMS, etc.), it will force salespeople to perform many repetitive tasks manually, causing unnecessary waste of time and resources.
Not suitable for sales workflow: Sales CRM software should prioritize flexibility and adaptability to be customized according to the needs of each department. Mental patterns that are switzerland number data difficult to change and are "wary" of technical software will make it difficult for salespeople to apply it. This will also affect productivity and work efficiency. This is why sales CRM software always makes salespeople hesitate at the first step of implementation.
Because they find that it takes more time to learn and get used to technical software, they are used to traditional note-taking. In this way, you will feel uncomfortable and your work efficiency will decrease. This is a concern for software companies. Because even if you win the support of management, if the company's employees don't care, things will not go as planned. >>> See more: 9 signs that your business needs CRM B2B companies are still concerned about the applicability of software.