The modern interface offered by today's softphone operating systems is quite intuitive and recreates the operation of a traditional telephone. That is, it has buttons that allow you to receive calls, transfer them, put them on hold or silence them.
The above is particularly useful in the event that the change in technology in the company is generating some type of resistance or lack of understanding on the part of workers.
Check your contacts' calendar,
send conference call invitations,
access group messaging services.
- Quick and easy implementation
Switching from a traditional system to an operating system with a softphone is especially easy when it comes to cloud solutions .
In addition to eliminating the need for updates to physical IP phone units, communication with customers and suppliers is simplified. You no longer have to check whether your tools are compatible with the software they use to communicate.
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How does a softphone work and what is needed for its implementation?
Since the softphone works from computers belgium whatsapp shopping data and mobile devices, it is important to know that these types of devices require, in order to transmit data, the following:
An internet connection ,
a software or application,
a computer or mobile phone to host the interface,
a set of headphones and a microphone,
a voice over IP telephony technology ( VoIP telephony ).
Such data, where the audio is divided into segments, consists of packets that are converted into binary code , through a codec. Once these packets reach the receiving system (computers, mobile phones or tablets), they are decoded
In summary, once the application has been downloaded and installed on a device, all that remains is to configure the parameters relating to image and sound transmission in order to start making calls.
Types of softphones and applications
Beyond the different applications available on the market, the classification of this system can be done based on the context in which it is intended to be used , as we will see below.